A substantial proportion of individuals in the United States struggle with understanding the constantly evolving healthcare landscape. In fact, according to the U.S. Department of Health & Human Services, 77% of adults have basic or below basic health literacy, with only 12% of adults having proficient healthcare literacy. Healthcare literacy spans the scope of not only understanding healthcare but also an understanding of medical terms, how the body works, how to make healthcare decisions and more.
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Educate employees in internal communications and on employee portals
During open enrollment time to bridge the gap between proficiency around making informed health insurance decisions